Hydronics Inside Sales Representative
Are you sales oriented?
Do you enjoy working with customers to better understand their needs and ensure a smooth sales process? 
Are you successful at building instant rapport and achieving customer satisfaction?
If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
We are currently in search of a career-orientated person to join our team. This position handles Hydronics Inside Sales and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment. 
You have the Hydronics experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential
WHY WORK FOR US

Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program
Personal Milestone Recognition Program
Safety shoe reimbursement
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
DUTIES AND RESPONSIBILITIES

Responding to inquiries and processing incoming calls and orders
Contacting current customers and identifying new products and potential up-selling
Entering orders into the system
Sourcing materials for customers when currently not in stock
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Supporting Counter Sales and handling returns as required 
Working closely with others to ensure customer needs are met
Other duties as required
SKILLS AND COMPENTENCIES

Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long-term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Word, Excel, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
 EXPERIENCE AND EDUCATION

Minimum grade 12 education required
Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
Post-Secondary courses in Hydronics preferred
Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics contractors, and the public
Knowledge of the Hydronics industry or a background in Hydronics products
Hydronic design experience preferred
 
Final candidates will be required to undergo an assessment and security screening, including a criminal record check.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Electrical Account Manager
 
Are you sales motivated? 
Do you have the ability develop long term relationships with customers?
Are you consistently in search of business opportunities?
If so, we are currently in search of a sales-orientated person to join our team! You will be responsible for all outside electrical sales, quotes, and after-sale service.
Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the electrical sales industry. Travel may be required within the region.
 
WHY WORK FOR US

Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program
Personal Milestone Recognition Program
Safety shoe reimbursement
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
 
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
 
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
 
DUTIES AND RESPONSIBILITIES

Creating and nurturing a new customer base
Developing and maintaining positive customer relationships
Ensuring exceptional customer service with your account base
Understanding industry related products, and constant training on latest trends and technology
Building relationships and partnerships with vendors
Being involved in a strong team environment
Responsible for aligning each account with proper market pricing
Enter quotations and orders into the system with accuracy
Attending to customer inquiries in a timely manner
Creating and managing your territory sales budgets
Building strong connections with customers to adapt to and understand individual needs
Working closely with our internal team to ensure customer needs are met
Other duties as required
SKILLS AND COMPENTENCIES

Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Microsoft Office, POS, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION

Minimum grade 12 education required
Minimum of two years’ sales experience (Counter Sales, Inside Sales or Account Manager) required
Clean Driver's Abstract required
Post-Secondary courses in electrical preferred
Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors and the public preferred
Knowledge of the electrical industry or a background in electrical products would be considered an asset
Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
$50,000 - $55,000

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.
We are currently seeking a Branch Manager to become an integral part of our Winnipeg location.
As a Branch Manager, your principal responsibilities will be to:

Develop and recommend sales strategies, marketing objectives, including sales volume and profit forecasts to the Regional Manager.
Maintain and develop sales and profit objectives with assigned key accounts.
Maintain accurate customer service measurement criteria and take appropriate action to ensure compliance with customer service standards.
Prepare or ensure the preparation of work schedules in such a way that workflow for all areas (including counter sales and inside sales functions) are adequate to ensure compliance with customer service standards.
Hire personnel in the Branch in accordance with Company standards and procedures.
Promote and maintain a positive work climate within the Branch.
Ensure proper implementation and application of company policies and procedures in general, but specifically those regarding inventory control, delivery, billing and collection, and security.
Keep track of products to determine causes for discrepancies between inventory counts and stock control records, and recommends remedial action to resolve discrepancies.
Experience\Qualifications:

A college education plus 3-5 years of related experience within the electrical distribution industry or a combination of education and experience.
At least 2-3 years of management or supervisory experience.
Sound business acumen to analyze financial reports and to develop. appropriate implementation strategies to meet/exceed fiscal plans and targets.
Proficiency in MS Office applications.
AS400 experience would be an asset.
Must have experience in the sale of electrical products/industry.
Employee Value Proposition
Joining Nedco means choosing a company that listens to its employees. Nedco accelerates progress, all the while respecting its people, their culture and diversity. We can offer people a remarkable range of career opportunities – whether that’s moving up in a particular area of expertise or switching to something completely new. If you’re motivated, we’ll help you find the career path that suits you.
Nedco provides a stable and safe work environment along with a competitive salary with excellent benefits and pension packages.
Nedco is an equal opportunity employer firmly committed to the Canadian marketplace. We encourage everyone to apply.

We thank all candidates for their interest. However, only those candidates selected for interviews will be contacted.
Please visit www.nedco.ca for other career opportunities.

                                                                                         

Warehouse Attendant
As a certified Great Place to Work®, Rittal Limited believes that every single team member plays an important role in contributing to our success. We are passionate about creating a fun, high-performance environment where everyone can thrive.
We are the Canadian subsidiary for the world’s leading system supplier for enclosures, power distribution, climate control, IT infrastructure and software and services and are present in more than 90 percent of all sectors worldwide, from government data centres to automotive production lines, manufacturing facilities, mines, greenhouses, ships; even the Vatican library and CERN!
What we offer

Extended health care
Disability insurance
Employee Assistance Program
RRSP matching
Learning and development opportunities and tuition reimbursement
Promote from within company culture
Paid time off including sick days and a day off on your birthday
We are currently looking for a goal-oriented and self-motivated individual to fill the position of Warehouse Attendant reporting to the Warehouse Supervisor. The role of Warehouse Attendant is responsible for the receiving, movement, shipping and staging of materials while providing the highest quality of service to all customers.
Key Responsibilities

Accurately and efficiently pick, prepare and move items using an RF scanning system
Verify accuracy of shipments
Package shipments securely on pallets, label and affix all appropriate documentation to shipments
Prepare shipping reports and order confirmations
Receive, inspect and store materials off containers or trucks using equipment provided (lift truck, walkie and pump truck)
Using RF scanner, accurately perform cycle counts as assigned by the Warehouse Supervisor
Maintain a clean and organized work area at all times
Ensure all safety procedures and policies are followed and all required PPE worn as required
Perform general maintenance and safety checks on all equipment
Other duties as assigned by the Warehouse Supervisor from time to time
What you bring

Completion of a high school diploma or vocational equivalent
2-3 years experience in an RF warehouse environment, preferably the SAP system
Basic computer skills
Able to physically lift or move 70lbs repetitively
Excellent interpersonal and communication (verbal and written English) skills
Current reach truck certification required; Crown reach truck experience an asset
Salary

$23 / hour
Our success depends on our people. We are proud to be an equal opportunity employer and celebrate the diversity of the communities where we work and live. In accordance with our Accessibility Policy, reasonable accommodations in the hiring process will be provided upon request.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.
Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.
Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.
Graybar Canada has an exciting career opportunity available.  We are currently seeking a Branch Manager to join our Langley, BC.
Graybar Canada offers a competitive compensation and benefits package including:

TELUS Health Virtual Care
Cost shared Health and Dental Benefits                
Life & AD&D Insurance                     
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program
Major Responsibilities:

Responsible for achieving sales growth and profitability of the Branch.
Develop new and maintain existing customer relationships.
Develop and maintain relationships with manufacturer partners to ensure we are positioned as a strong channel in the Region.
Ensure that all reasonable client requests are met diligently.
Prepare appropriate annual, monthly and weekly plans. Set reasonable goals with deadlines for completion and monitor results.
Responsible for all financial aspects within the branch (costs/expenditures, accounts receivable, credit risks, etc.).
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Manage and train Branch employees to the Graybar Canada standards.
Determine merchandise and services.
Implement price policies.
Manage inventory control.
Set an example by following all company procedures and policies.
Preferred Skills & Experience:

Minimum of five years (preferred) relevant sales experience.  Candidates with an undergraduate degree in business administration or equivalent may be given preference.
Ability to prioritize work and ability to be flexible.
To perform the job successfully, an individual should have knowledge of Sx Enterprise and proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.
Possess the ability to read, understand and prepare a budget.  Ability to read and understand basic financial statements and reports.
The ability to delegate, set expectations and monitor progress of all direct reports.
Motivate, inspire, provide and accept feedback to and from employees.
The prioritization skills necessary to use time effectively and set action plans to achieve business targets.
The individual takes responsibility for subordinates' activities, makes self available to staff, provides regular performance feedback, develops subordinates' skills and encourages growth.
Possess strong relationship building skills to cultivate and develop customer loyalty.
Practice excellent spoken and written communication and interpersonal skills.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.  

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.
Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.
Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.
Graybar Canada currently has an exciting career opportunity available in Western Canada.
Regional Sales and Product Manager, Comm/Data (West)
This position has a preferred location of Calgary however could be located in Vancouver or Edmonton.
Graybar Canada offers a competitive compensation and benefits package including:

Health and Dental Benefits                
Life & AD&D Insurance                      
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program
Scholarship Program for Employee’s Children
Purpose :
The Regional Sales and Product Manager, Comm/Data is directly responsible for driving the Western Region Comm/Data sales team in Graybar Canada’s Data & Communications business.  This individual is responsible for achieving quarterly/annual sales goals, developing distribution channels, building strategic business relationships and providing vision for all sales strategies and their execution.  The Regional Manager, Comm/Data is also responsible for containing the costs of selling in order to achieve predetermined profit yields.
Responsibilities :

Devise and deploy all sales goals and objectives for Data & Communications across the Western Region, including the preparation of sales quotas and budgets.
Integrate and align strategies with the sales team, processes, IT systems and other areas to increase sales force capability and success.
Develop and implement quarterly and/or annual sales plans, policies and programs with all branch managers within the region.
Develop and maintain relationships with manufacturer partners to ensure we are positioned as a strong channel in the region.
Conduct analysis to manage sales performance against corporate objectives and market developments.
Develop and implement distribution strategies and other growth opportunities.
Develop, manage and nurture new business accounts and partnerships to accomplish profit and volume goals.
Maximize relationships with key partners.
Collaborate with regional management, as well as core suppliers, to develop short- and long-term strategic plans, including the preparation of annual business plans.
Provide input from sales – including growth, competitive analysis, market trends and business environment – for strategic planning processes.
Develop execution strategies and tactics to support strategic plans at the regional levels.
Conduct sales forecasts.
Monitor all costs and expenditures; operate under Corporate procedures.
Ensure that all personnel understand the company mission and objectives and work towards that common goal.
Ensure that all employees have the right tools, information and knowledge in order to work effectively, serve our customers and uphold the company objectives.
Develop a working understanding of the company’s customers and suppliers through telephone calls, meetings and industry events.  Ensure that all reasonable client requests are met diligently.
The ideal candidate will possess the following :

Minimum of five years relevant sales/management experience. Candidates with an undergraduate degree/diploma in business administration or communication technology may be given preference.
Strong experience in all aspects of sales, including growth strategies, distribution channel management, account development and business planning.
A well-defined sense of diplomacy including solid negotiation, conflict resolution and people management skills.
Excellent teamwork and team building skills.
Able to build and maintain lasting relationships with corporate departments, key business partners and customers.
Demonstrated ability to lead and direct sales forces.
Demonstrated knowledge of marketing and advertising theories and practices.
Demonstrated knowledge of accounting and financial practices.
Experience creating and managing budgets.
Strong problem identification and problem resolution skills.
Experience creating incentives and compensation plans.
High level of proficiency with Microsoft Office productivity suite.
The ability to delegate, set expectations and monitor progress of all direct reports.
Motivate, inspire, provide and accept feedback to and from employees.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.  

Western Canada Regional Sales Manager
Are you interested in advancing your career alongside a vibrant and inventive sales team?
Established in 1979 and marking our 45th anniversary, Liteline Corporation is a swiftly expanding privately owned lighting manufacturer. Our focus lies in LED lighting solutions catering to various sectors including architecture, hospitality, retail, office spaces, commercial properties, high-rise residential buildings, and beyond. With a workforce of over 140 individuals and our supporting agent network, Liteline is primed for continued strategic expansion in the years ahead!
We invite you to learn more about Liteline Corporation and our products here: https://www.liteline.com
 
The role of the Regional Sales Manager is to:

Manage a group of independent Sales agents.
Ensuring Agent network meets and exceeds sales goals in assigned territory.
Responsible for generating demand for products and identifying business opportunities with reps and within the customer base.
Work closely with other members of the team to ensure full engagement in the entire sales process.
Strive to achieve long-term relationships with Customer Partners by delivering ‘value-add’ selling techniques.
Keep up to date on product information and industry trends.
Monitor competitive trends and pressures within a territory.
Provide accurate technical data and advice to the Agent Team and Customer Partners
Conduct one-on-one reviews with all Sales Agents to build more effective communications, to understand training and development needs, and to provide insights for the improvement of Customer Partner engagement.
Maintain contact with all Customer Partners in the territory area to ensure high levels of customer satisfaction.
In our ideal candidate, we are looking for:

5-7 years of experience in sales management.
Existing relationships with specifiers, distributors, and other customers
Extensive experience in all aspects of Customer Relationship Management
Strong understanding of customer and market dynamics
Excellent communication skills, and ability to articulate technical data, features, and benefits.
Personable positive attitude
Strong customer service focus
Excellent time management skills
Ability to work individually and as a team.
Ability to learn and develop sales strategies and key performance indicators to measure success.
Ability to manage all aspects of the relationship between the Customer Partners and Agent network.
Ability to travel 50% within the territory.
For the right candidate, we will offer:

Competitive pay commensurate with qualifications and experience
An opportunity to be part of an innovative, growing organization that supports learning and development.
We appreciate all applicants for their submissions; however, only those chosen for further consideration will receive communication from us.
 
As an equal-opportunity employer, we highly regard the distinct skills and backgrounds of all applicants. We understand that each potential member of our team at Liteline contributes to the realization of our goal in fostering a diverse and inclusive workplace.
 
We are dedicated to accommodating individuals with disabilities throughout our hiring process. If you require any accommodations to participate in any stage of our recruitment and selection process, please contact hr@liteline.com  with the position title in the subject line, and a member of our Human Resources team will reach out to assist you promptly.
 

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.
Culture
Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do.
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge. 
What you will be doing
This position is primarily responsible for supervising and solving problems at the branch level. Assist with Purchasing, maintaining inventory levels, order desk and counter. The role also involves instructing and advising staff as required.
SUPERVISE
Deal with customer questions and concerns in a timely fashion
Deal with employee questions and concerns in a timely and professional manner
Ensure all Gerrie documented procedures are adhered to
Inform Manager of any problems immediately
Handle all aspects of the branch as required when the manager is absent 
PURCHASING    
Prepare and issue purchase orders
Provide feedback on market conditions
Review and ensure backorders are filled
Transfer material from other branches as required
Deal with vendors in a professional manner
INVENTORY CONTROL 
Review count variances and either investigate or approve an investigation
As determined by the Branch Manager, review insight levels and provide feedback to Branch Manager and Central Purchasing Manager
Review stock regularly for damage and obsolescence
Review branch defective stock, watching for repetitive trends, and control the Head Office defective returns
SALES   
Provide price, stock and delivery information as required
Handle customer orders as required
Treat customers in a professional manner, with a positive attitude, and provide good 
Customer service
Expedite orders when necessary so as to maintain a high level of Customer Service
Ensure staff adhere to the Gerrie commitment of “Quality Service”
Provide technical and process assistance to all order desk and counter staff Assigned  to their branch
Ensure company specials are promoted by the order desk and counter and fully displayed
Ensure Counter displays are neat, organized and current
Assist Manager with the preparation annual planning and budgeting
OUTSIDE SALES
Call on assigned accounts 
Explore avenues where the potential to increase sales exists
Inform customers of specials and promotions
QUALITY           
In the absence of a Manager, will be the Quality Representative for the branch
Ensure the criteria in the “Branch Inspection Report” are adhered to and follow up when not in compliance
Ensure charting is complete and accurate
VENDOR
Deal with vendors in a professional manner
Promote the company in positive manner 
Do not play one vendor off against the other
Maintain scheduled appointments and see vendors at the scheduled appointment time
Maintain and develop strong vendor relationships
GENERAL         
Assist/ensure the overall smooth operation of all functions within the branch
Ensure all credits are entered in a prompt manner and are initialed
Ensure daily deposits are made and cash submittal form is initialed
Ensure the timely completion of any/all extra tasks as assigned by Branch Manager or the Executive
Enter, maintain, control and review contracts and special pricing agreements
Prepare, organize and control projects/quotations and direct shipments
Prepare staff  time sheets or cards in the absence of the manager
Maintain confidentiality of information
What you bring to the table
Post secondary education in electrical/business
5+ years experience in the electrical distribution industry
Relevant experience is an asset. 
Don’t have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities 
Tuition re-imbursement program
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment 
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!
*Flexible interview options are available!

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry. 
Culture
Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do. 
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done. 
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.  
What you will be doing
The Counter Sales position is responsible for greeting customers and receiving and generating their orders efficiently and effectively. To, always, provide courteous, prompt, and efficient service to customers and give them the upmost of assistance with regards to product availability, pricing and sourcing of material. To display an ongoing commitment to understand, promote and believe in the Gerrie commitment of being a service quality organization and to strive to maintain and continue to seek ways to improve the overall service quality. 
CUSTOMER SERVICE/ SALES
Maintain friendly service and a positive company image. 
Service customer needs promptly and efficiently, addressing customer questions or concerns. 
Handle customer returns/defectives.
Handle customer orders.
Provide assistance/backup in shipping and receiving when required.
Promoting products, contributing to branch sales. 
Direct sales services of the general public. 
Provide pricing and availability. 
Enter customer orders into the business system as per Gerrie procedures.
PRODUCT KNOWLEDGE
Maintaining current knowledge of electrical industry/products.
Develop knowledge about substitutes.
Be able to source products and provide technical information.
Continue to develop your skill set as it related to the Gerrie Organization, the Electrical Industry, and the field of Sales. 
TEAMWORK AND COLLABORATION
Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric. 
GENERAL
Responsible for preparation and balancing of cash sales.
Ensure all shelves are stocked and material is put away in a timely fashion. 
Ensure float is counter and all transactions are accurate and balanced.
Ensure timely completion of any/all special tasks as assigned by management.
Select and pack orders.
When required, perform wire cuts as per Gerrie documented procedure. 
QUALITY
Accuracy of transactions/orders. 
Ensure understanding of and adhere to ISO policies and procedures. 
PERSONAL DEVELOPMENT
Participate in conferences, seminars, and other educational opportunities; reading 
professional publications; maintain and participate in professional networks to enhance your knowledge and skills. 
Participates on committees and special projects as requested. 
What you bring to the table
High School Diploma.
Some experience/knowledge in the electrical /industrial distribution field is an asset.
Previous customer service experience.
Math skills are essential (measurement conversions, pricing, etc.).
Multi-tasking in a fast-paced environment.
Excellent communication skills.
Organizational skills.
Don’t have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better. 
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available) 
Employee Assistance Program 
Global travel coverage 
Pension plan with contribution matching 
Training, development and career growth opportunities  
Tuition re-imbursement program 
Promote from within culture 
A diverse and inclusive workplace
Caring and nurturing environment 
Don't have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!
*Flexible interview options are available!

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry. 
Culture
Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do. 
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done. 
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.  
What you will be doing
This position oversees training and development for employees at Gerrie Electric across all branches.
TRAINING AND FACILITATION
Training requirements are based on employee needs, input from Directors, Branch/Resource Managers or Executive.
Where/when necessary, prepare and provide training to all employees either in the Training Facility at Head Office, at a Branch location, or virtually through TEAMS. 
Upload and maintain training library on company intranet to ensure all staff have access to materials, instruction and tips.
Obtain site training links from vendors, and maintain training library for product training on the company intranet. Set up Administrator privileges for outside training sites, download monthly training and log in ADP. Maintain and update monthly reports for Managers, Directors and Executive.
Ensure all new employees are given the basic requirements of training when hired including Orientation Training in conjunction with HR, Microsoft Office, SharePoint and job functions.
Stay current with all Health and Safety standards and Ministry requirements and collaborate with the Director of HR as required.
Coordinate and Schedule Health and safety training and conduct as required. 
Coordinate and Schedule Fork Lift Theory and Practical Evaluation through OSG, Coordinate and Schedule First Aid Training, through Code Blue First Aid. Log all training, upload certificates and maintain to ensure continuity. 
Participate in Continuous Improvement Projects. Prepare and maintain training materials for CI.
Responsible for on-going training of all employees so as to promote and ensure the smooth, efficient and profitable running of the Branch Operations, DC and Head Office functions.
Owns the logging, records and controls of all Training and Assessments. Log all training and prepare monthly reports. Reports to be available to all managers through the company intranet.
Prepare updates monthly for the Branch Manager meeting in conjunction with the ISO Coordinator.
Watch for repetitive trends to identify training needs from “How To” staff inquiries, IT Department or ISO Coordinator.
Handle and deal with inbound daily system process inquiries in conjunction with the ISO Coordinator. Determine if the inquiry requires specific training or potential ERP issue. Schedule as required.
Conduct assessments following training to ensure employee is competent on material trained and adjust accordingly. 
Provide continuous improvement training and facilitation through the use of available project tools: Value Stream Mapping, 6Sigma, Blitzes and other problem-solving techniques (i.e., Deming Standard of Plan, Do, Check, Act and Fishbone, Parato analysis, etc), and soft skills.
In collaboration with the Director of HR Participate in identifying career paths based on competencies for employees, and develop training based on the gap.
Provide training for root cause analysis for any customer complaints as required.
COMPANY ERP SYSTEM
ERP Breakdowns – provide training as required for alternate processes/work arounds. Based on input from ISO Coordinator.
Ensure all new employees are given the basic requirements of training when hired, on the ERP system and process flows, ISO Quality Manual and System, and tools/equipment. Liaise with ISO coordinator, EVP Operations.
ERP updates: Coordinate testing groups and processes to be tested by working with IT, consultants and ERP One. Maintain a log of completion and sign off for testing completion.
Roll out training as related to ERP changes, enhancements and upgrades.
ERP Customization: Work with IT and/or consultants to thoroughly test any customizations. 
ERP Updates/Customization: Work with ISO Coordinator to ensure all procedures, process flows, training documents are revised to reflect the change.
TEAMWORK AND COLLABORATION
Create and maintain a team atmosphere and ensure employee concerns are resolved promptly.  
COMMUNICATION
Communicate clearly and concisely both orally and in writing. 
PERSONAL DEVELOPMENT 
Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills. 
Participates on committees and special projects as requested. 
What you bring to the table
Bachelor’s degree or College Diploma in an HR Training related field.
3+ Years experience with adult learners
Excellent knowledge of adult learning theories, learning designs and delivery and capability development.
Experience in industrial settings is an asset.
Knowledge of OHS Legislation
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available) 
Employee Assistance Program 
Global travel coverage 
Pension plan with contribution matching 
Training, development, and career growth opportunities  
Tuition re-imbursement program 
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment 
Don't have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!
*Flexible interview options are available!