Sales Administrator | ECS Electrical Cable Supply Ltd | Calgary

The Opportunity:  Sales Administrator - Calgary, Alberta

ECS Electrical Cable Supply Ltd. (ECS), established in 1984, is the largest independently owned distributor of electrical wire and cable products and solutions in Canada. ECS is proud to serve the Canadian Market through its coast-to-coast locations and Global Markets through its Hub in the Dubai Free Zone. You can learn more about us here:  http://www.ecswire.com/en-us/About.

ECS is a proud Platinum Member of Canada's Best Managed Companies and is ISO 9001:2015.

We currently have an outstanding opportunity in our Calgary location for a Sales Administrator to join our team! As a valuable member of ECS, you will be responsible for a wide range of tasks to support the smooth operation of our Calgary branch.

SALES SUPPORT - Includes both major and other.

• Handling customer inquiries, resolving issues, and aiding as needed.
• Assisting with quotes, purchase orders, transfers and follow-ups.
• Supporting the sales team when staff members are unavailable, ensuring no disruptions in operations.
• Managing e-commerce and cash sales
• Source non-stock material through Supplier Reference Guide (intranet).
• Managing customer relationships and fostering positive interactions.
• Offering support with cycle counts and warehouse activities as required.
• Submit feedback to Branch Manager on lost sales due to no stock, customer changes that could affect min/max levels, large orders that take stock below minimum, etc.

ADMINISTRATIVE DUTIES - Includes both major and other.

• Sorting paperwork and maintaining an organized work environment.
• Preparing documents and materials for sales activities.
• Managing various administrative tasks related to office operations.
• Manage incoming calls and route them to the appropriate personnel and respond to customer inquiries.
• Control backorders, enter Stock Transfer Request(s), and review sales orders daily.
• Coordinate and execute sales and branch mailings.
• Prepare invoice reports for corporate review.
• Review and enter inventory discrepancies within approval limits.
• Offering support towards receiving vendor product.
• Add freight charges to sales orders.
• Other tasks according to the Branch Manager.

What You Will Need To Succeed:

• Highschool Diploma.
• Strong interpersonal skills.
• Problem solving abilities.
• Solid background in Excel and MS Office.
• Attention to details and accuracy.
• Ability to organize work, set priorities and meet critical deadlines.
• Good verbal and written communication.
• Collaborative mindset; works well with others.
• Willingness to learn and grow in the role.

What ECS Offers

• Dental Care
• Extended Health Care
• Vision Care
• RRSP with employer match after one year 
• On-site parking
• Employee Assistance Program
• Market-competitive compensation
• And many more!

Job Type

• This job is Full-Time, Permanent

Salary Range: $48k - $50k