Counter Sales Representative | Electrozad Supply Company Limited

Counter Sales Representative - London

 One of Canada’s Best Managed Companies, Electrozad is the largest independently owned and operated electrical wholesale distributor in Southwestern Ontario. Founded 65 years ago, Electrozad has over 125 employees in 5 locations. From products to complete project solutions, we provide customers with a convenient ‘one-stop-shop’ total source for their automation and electrical needs. Our mission as “The House that Service Built” is to deliver the best electrical and automation products, services, and expertise, while maximizing customer success

Job Responsibilities

The Counter Sales Representative will be a core member of our Customer Service Sales Team. This position will primarily be responsible for all aspects of our customer’s counter buying experience including sales, support, quotations, and service. This position requires the full understanding and active participation in fulfilling the mission of the organization. It is expected that the employee demonstrates behaviour consistent with our core values and supports our strategic plan.

Job Duties

• Answer and respond to customer’s requests including product, pricing and delivery inquiries.
• Prepare sales quotations, RMAs and provide detailed information required by the customer that will assist with the sales process
• Prompt resolution to all customer service related inquiries
• Assist and support the co-ordination of special events and promotions
• Assist in identifying sales opportunities within the assigned geographical area
• Follow up on opportunities/quotes/proposals with customers and actively seek feedback that will lead to a successful outcome
• Promote and represent Electrozad Supply through the local business community and industry associations when required i.e. OEL, MESH, etc
• Promote positive relations with customers and vendors
• Other duties as required by the organization

Minimum Requirements

• High School Diploma required
• Post-secondary education from a technical program (Electrical, Mechanical discipline) or equivalent experience preferred
• Previous sales experience in the electrical industry
• Knowledge of Electrical, Automation and Instrumentation products
• Excellent English communication skills (oral and written) with the ability to communicate effectively to key stakeholders
• Ability to set and attain goals clearly and effectively
• Detail oriented with superior organizational skills
• Ability to learn the wide range of products and services provided by Electrozad
• Ability to lift 50 lbs., stand/move for six (6) plus hours per day
• Ability to maintain confidentiality of proprietary and sensitive business information
• Self-motivated with the ability to manage multiple priorities and meet deadlines
• Strong computer skills, including ability to work with Microsoft Outlook, Word & Excel

Electrozad is committed to accessibility and to protecting the human rights of all persons in compliance with the Accessibility for Ontarians with Disabilities Act and the Ontario’s Human Rights Code. We invite and encourage applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our organization. As such, Electrozad will provide reasonable accommodation for any applicant, as requested during the recruitment process.

Electrozad is committed to providing equal treatment with respect to employment according to the prohibited grounds of discrimination as established under human rights legislation. Electrozad ensures that all employees have meaningful employment that is ethical, fair, and free from discrimination or harassment. This commitment extends to the hiring process and throughout the course of employment.