Job Description
Department: Inside Sales Reports to: Inside Sales Manager
Job Title: Inside Sales Representative
Position Summary:
The Inside Sales Representative is responsible to successfully grow and maintain customers, established distributors and agents account business through proactive sales efforts and customer service.
Reporting to the Inside Sales Manager, the Inside Sales Representative is responsible for responding to all inquiries from established customers, processing requests for quotes, entering orders, managing orders, and working with functional areas throughout the organization to ensure customer satisfaction. Responsibilities include gathering and reporting data, market intelligence, quoting, ordering, order management, providing pricing, product availability and basic technical information while executing the timely delivery of products and services. Successful candidates will possess analytical, documentation, and problem solving skills and a technical aptitude to understand product functionality, specifications and application.
Qualified applicants should be motivated self-starters with outstanding communication skills both written and oral, detail oriented, well organized and proficient in AS400, SAP, Microsoft Office, Word, and Excel.
Specific Job Responsibilities:
Key Job Requirements:
Education:
Minimum High School / College Diploma. Bachelor’s Degree preferred.
Experience:
Minimum of two years experience in inside sales / account management / customer service.