Counter Sales

Position:          Counter Sales/Customer Service (Full time M-F)

Date:              December 2020

Location:         Oshawa

Job Description:

• Provide exceptional customer service to all customers that come into the branch
• Respond to phone, email and fax inquiries, pricing requests and orders
• Quote prices and delivery dates and follow up on quotes and inquiries
• Enter orders into the computer system and pick orders for customers
• Handle cash, debit and credit card transactions
• Learn and maintain a knowledge base of all product lines
• Offer product knowledge to assist customers in choosing appropriate products
• Provide sales support for outside sales representatives
• Expedite vendor purchase orders
• Restock inventory as required
• Maintain a safe and clean work area
• Work effectively with other members of the team
• Various other duties as assigned

Job Qualifications:

• Customer service experience would be a strong asset
• Electrical industry experience would be a strong asset
• Knowledge of electrical products and their applications would be an asset
• Self-motivated with a positive attitude and a willingness to learn
• Professional, responsible and reliable
• Must be able to effectively interact with customers
• Ability to multitask and excellent organizational skills
• Detail oriented
• Able to take direction and solve problems
• Experience with computer systems
• Strong communication skills
• Desire to provide excellent customer service
• High School Diploma required and some post secondary education would be an asset

Why Oscan:

• Competitive salary and profit sharing
• Comprehensive benefits package
• Group RRSP with matching
• Oscan is managed and operated by employees with many years of experience
• Canadian-owned independent established and growing

We thank all applicants for their interest, however, only those selected for an interview will be contacted.