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Careers> Regional Sales Manager | National Cable Specialists (NCS)
Regional Sales Manager | National Cable Specialists (NCS)
NCS International Co.
Mississauga, Ontario
Employment Type:
Management
Job Description
Reporting To:
Ontario Business Manager (OBM)
Key Accountabilities
Consistently works with the National Cable Specialists team to ensure sales and margin targets are met
Establish and implement strategic initiatives (Market, Product, Customer to further profitable growth of Division)
Work cooperatively with teammates in the administration of sales transactions
Duties
Ensure all job functions are performed in accordance to the NCS Intl Standard Practice Instruction (SPI) Manual;
Provide outside sales support to drive new business opportunities with new and existing customers;
Provide leadership for Account Manager (AM) team to ensure sales and margin targets are met;
Work closely with AM team to develop meaningful strategies for key customers. Approach all queries as an opportunity to train leading to better future business decisions;
Assist AM team with customer opportunities and/or concerns as required;
Deal with every escalated customer complaint in an expedient manner and ensure they are satisfied with our resolve;
Identify and help develop internal/external opportunities to further enable profitable sales growth of the department. Opportunities include but are not limited to product, customer, processes, resources, etc;
Build strong customer relationships with senior management at key customer accounts;
Build strong vendor relationships;
Implement all vendor initiatives with sales team;
Ensure employees have the tools and support necessary to do their job functions effectively;
Coordinate and assist, when necessary, the various functions in office sales and administration, including:
Providing pricing quotations to customers and following-up;
Entering customer orders;
Create, Implement, track and communicate KPIs employees;
Provide market intel support to purchasing team;
Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to immediate director reports and manager teammates as deemed necessary;
Maintain a system of effective communication between Mississauga Operations, Purchasing and Administration so that all parties are regularly updated with capacity challenges and service issues;
Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;
Complete documentation and participate in NCS annual forecast meetings;
Keep open line of communication with OBM on all significant successes and challenges;
Collaborates with OBM on all significant changes that are required;
Works closely with OBM when support is required;
Participate in a weekly Ontario sales, administration and operations conference call;