We are currently in search of a career-orientated person to join our team. This position handles Electrical Inside Sales and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.
You have the electrical experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential
Job Duties & Responsibilities:
· Responding to inquiries and processing incoming calls and orders
· Contacting current customers and identifying new products and potential up-selling
· Entering orders into the system
· Sourcing materials for customers when currently not in stock
· Maintaining knowledge base on current products and learning about new products
· Providing product information, pricing quotations, and follow-up on quotes
· Developing and maintaining positive customer relationships
· Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
· Supporting Counter Sales and handling returns as required
· Working closely with others to ensure customer needs are met
· Other duties as required
Skills & Competencies:
· Exceptional customer service
· Ability to warm up and develop instant rapport with potential customers
· Ability to develop long-term relationships and generate referrals from your customers
· Excellent interpersonal & communication skills, both verbal and written
· Impeccable organizational skills with attention to detail
· Time management & multitasking skills to serve several customers at the same time
· Strong networking skills, outgoing personality
· Excellent computer skills (Word, Excel, Email)
· Self-motivated; able to function effectively both independently and as a member of a team
· Proven ability to learn quickly and work effectively in a fast-paced work environment
Qualifications & Education:
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.