Inside Sales Representative

Position:          Inside Sales (Full time M-F)

Date:              December 2020

Location:         Peterborough

Job Description:

• Provide exceptional customer service to all customers that come into the branch
• Respond to phone, email and fax inquiries, pricing requests and orders
• Maintain and develop relationships with customers
• Identify and investigate customer requirements and provide solutions to meet their needs
• Quote prices and delivery dates
• Enter orders into the computer system and pick orders for customers
• Handle cash, debit and credit card transactions
• Learn and maintain a knowledge base of all product lines
• Offer product knowledge to assist customers in choosing appropriate products
• Provide sales support for outside sales representatives
• Restock inventory as required
• Maintain a safe and clean work area
• Assist the shipping/receiving department as needed
• Various other duties as assigned

Job Qualifications:

• A minimum of three years of customer service experience
• A minimum of five years of electrical industry experience
• A thorough knowledge of electrical products and their applications
• Self motivated with a willingness to learn
• Professional, responsible and reliable
• Ability to multitask and excellent organizational skills
• Experience with computer systems
• Strong communication skills
• Desire to provide excellent customer service
• High School Diploma required and some post secondary education would be an asset

Why Oscan:

• Competitive salary and profit sharing
• Comprehensive benefits package
• Group RRSP with matching
• Oscan is managed and operated by employees with many years of experience
• Canadian-owned independent established and growing

Please send your resume and cover letter to hr@oscan.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.