E-Commerce Merchandiser - Ontario | Rexel Canada

Rexel Canada Electrical Inc. is a world leader in the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches, and rely on the support of 30,000 employees internationally to provide electrical solutions and equipment within the industrial, residential, and commercial sectors. Throughout the world, Rexel is accelerating electrical advances in close collaboration with its customers and partners. Within Canada, our operating banners of Nedco, Westburne, Rexel Atlantic & Rexel Utility allow us to serve our customers through a network of 200 + branches across the country, ensuring local service, inventory availability and knowledgeable support are close by.

Our Canadian Digital Team is looking to welcome a dynamic and data-driven E-Commerce Merchandiser with a primary focus on enhancing onsite search functionality. You will play a crucial role in optimizing the customer experience by improving onsite search and product findability experience (searchability / visibility / browsing) on all Rexel Canada web shops.

Key Responsibilities & Accountabilities

• You are strategically and operationally responsible for the onsite search in our web shops and apps. Improving the customer journey by enhancing onsite search and search features is your top priority. 
• You understand the impacts of each search component on the overall Search performance (data quality, search algorithm parameters and weights, search relevancy, results ranking strategy, etc.) 
• You implement search engine solution setup and features (I.e., creating and optimizing filters for search and navigation) 
• You analyze search behavior, search results, top searches, failed searches and optimize product keywords, synonyms, and redirects. 
• You work closely with the Category Management team to refine category search and browsing and improve the search results relevance.  
• You work closely with the Product Data team to ensure relevant, complete and accurate product data on all web shops to improve search.
• You are in close collaboration with the Rexel Group Search team to identify opportunities for improvement locally and understand other countries' processes and learnings. 

What we are looking for

• You have at least 2-3 years of professional experience in e-commerce, ideally with a focus on onsite search.
• Previous experience working with SAP Commerce (Hybris) / Apache Solr or other similar advanced website search engine tools is a plus. 
• You have a strong knowledge of analytics tools (I.e., Google Analytics, Looker Studio, PowerBI). 
• You are data-driven and have a high-level of attention to detail. 
• You are highly organized, enthusiastic, resourceful, and willing to learn. 
• You are curious and have a passion for solving problems. 
• You have strong analytical skills and enjoy working independently and agilely. 
• You like collaborating with cross-functional teams, and you can clearly communicate timelines, tasks, and deadlines. 
• Being familiar with electro-technical products is a plus.

This job description provides a general overview of the duties and responsibilities of the position, but it is important to note that it is subject to change as the role evolves and adapts to the needs of the organization.

Rexel Canada Electrical Inc. is an equal-opportunity employer firmly committed to the Canadian marketplace. We encourage everyone to apply.

We thank all candidates for their interest. However, only those candidates selected for interviews will be contacted.

Please visit www.rexel.ca for other career opportunities.