Technical Applications and Development Engineer

Heat-Line is a Canadian owned and operated company that since 1988 has dedicated its resources to the development of advanced heating cable solutions. Founded by a licenced practicing electrician, Heat-Line is committed to developing products out of necessity, providing products that meet the needs and challenges of those individuals that call some of the most extreme cold climates home. There are many companies that sell heating cables; Heat-Line provides solutions.

We are looking for a technically driven and innovation-minded Technical Applications and Development Engineer to join our team. The successful candidate will play a key role in advancing our freeze protection solutions, including SR CTL product lines, by supporting product applications, internal tools, and system innovation. This role requires a balance of technical expertise, creative problem-solving, and a practical connection to the field through customer support and design validation.

Job Title: Technical Applications and Development Engineer

Job Details: Full-time, Permanent  

Schedule: 8.5-hour shift, Monday – Friday

Location: Remote, On-Site, or Hybrid  

Job Description/ Responsibilities:

• Develop and maintain technical software tools, selection calculators, and application resources that support internal teams and representative partners.
• Support product design and refinement efforts through testing, validation, and structured engineering input.
• Lead or assist in the development of technical documentation, including installation guides, application briefs, and internal engineering references.
• Analyze field data and collaborate with Sales and Engineering to validate designs and improve technical performance in real-world installations.
• Provide technical support for complex customer applications in collaboration with Sales, with a focus on engineered or custom-use scenarios.
• Participate in the development and delivery of external training content, including sessions for reps, distributors, or engineering partners.
• Serve as Heat-Line’s technical delegate in relevant industry standards committees, supporting compliance and product alignment with emerging regulatory frameworks.
• Contribute to innovation planning, new product concepting, and field-driven product evolution projects.

Qualifications & Experience:

• Degree or diploma in Electrical, Mechanical, or Industrial Engineering, or a related technical discipline.
• 3–5 years of experience in application engineering, technical product support, or design validation, preferably in electrical, mechanical, or HVAC-related industries.
• Strong technical writing and communication skills; able to clearly convey technical concepts to both internal stakeholders and external partners.
• Proven ability to develop tools, solve problems, and contribute to structured innovation.
• Familiarity with design software or engineering calculators is an asset.
• Experience supporting technical field issues, installation review, or performance troubleshooting.
• Comfortable working both independently and cross-functionally in a remote-first environment.
• Proficiency in Microsoft 365 applications (Excel, Outlook, Teams, Word, etc.).
• Experience with ERP systems, Pacejet, and WMS software (e.g., NetSuite) is highly desirable, with the ability to quickly learn and adapt to new software tools.
• Valid driver’s license required, with a willingness to occasionally travel as needed to represent the company at industry events.

Heat-Line welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on our company visit www.heatline.com