Technical Specialist
Rittal Systems Ltd. is a leading, global manufacturer of high quality enclosures, IT infrastructure, climate control systems and accessories. Our goal is to consistently meet and exceed customer expectations by providing innovative solutions, quality products and exceptional service and support.
As a result of continuing growth we require a creative, resourceful, results driven professional with an entrepreneurial perspective and passion for developing technical solutions, partnering with internal and external partners to meet and exceed goals.
This position interfaces with multiple departments across the organization, as well as with customers, distributors and vendors as required.
Overview
To provide a high level of technical and application solution support to both internal and external customers and partners
Responsibilities
- Create, modify detailed 2D mechanical engineering drawings and 3D customer concept models
- Converting CAD drawings to CNC program using proprietary software for Modification department
- Facing technical challenges and solving problems through innovative ideas
- Designing customized parts, components and solutions as required
- Providing ongoing technical support to the internal/external Sales team and customers for Rittal's complete range of industrial electrical, climate control and IT products
- Hands on testing, prototype construction, custom part validation
- Service coordinator for Canadian and some International climate control warranty claims with remote troubleshooting
- Submitting request for quotes on non standard items, working closely with vendors
- BOM review and processing for all modification projects
- Estimation of labor and machine utilization for each job derived from customer requirements
- Assemble physical work order packages and ensure all technical notes and drawings are valid
- Occasional modification production scheduling duties
Experience, Education, and Skills
Mandatory
- At least 1-3 years related industry experience
- Strong mechanical CAD skills (AutoCAD and Inventor preferably)
- Degree or Diploma in Mechanical, Electro-Mechanical Engineering or an equivalent combination of education and industry experience
- Strong problem-solving skills and attention to detail (spec reading, writing, drawing review, application review)
- Customer focused approach and attitude
- Ability to adapt in a fast-paced environment and manage high levels of stress
- Thrive working in a multidiscipline setting, wearing many hats and helping others
- Must be a team player who can also work independently, a self starter
- Organizational, time management skills (Ability to effectively manage multiple projects and deadlines simultaneously)
Additional Assets
- Familiarity with the industrial electrical environment
- Manufacturing experience
- Project Management experience
- Basic understanding of Lean principles
- Excel Macros, Visual Basic programming skills
We are offering an attractive remuneration package, above average earning potential based on results, Employee Benefits and the opportunity to contribute to a fast paced growing company with dynamic leadership and a history of growth and profitability.
Reply in complete confidence by submitting a resume with a summary of achievements to:
hr@rittal.ca
We appreciate your interest, however only candidates selected for interviews will be notified.