Inside Sales
At Oscan, you’re more than just a number – you’re part of the family. We pride ourselves on fostering a supportive culture where your contributions are valued. Oscan is a local family owned second generation small business proudly serving the Durham, Kawartha, Northumberland and Quinte West regions since 2010. As one of the last independents in the area, Oscan is a Canadian owned and operated electrical wholesaler. Our stores feature dedicated sales counters, well-stocked showrooms and industry leading customer service. We are looking for new team members to join our growing and successful company at our Peterborough location. If you are looking for a career with an opportunity for advancement, then consider Oscan.
Job Description:
- Full time availability Monday to Friday during business hours
- Provide exceptional customer service in person, over the phone and email
- Respond to inquiries, pricing requests and process orders
- Maintain and develop relationships with customers
- Identify and investigate customer requirements and provide solutions to meet their needs
- Provide timely quotations and delivery dates for projects and jobs
- Entering customer orders into the company software and picking items
- Learn and maintain a knowledge base of all product lines
- Offer product knowledge to assist customers in choosing appropriate products
- Expedite supplier purchase orders, assist with purchasing and inventory control
- Various other duties as assigned
Job Qualifications:
- A minimum of three years of customer service experience
- Experience in the electrical industry or a similar environment would be an asset
- Knowledge of electrical products and their applications would be an asset
- Self-motivated with a positive attitude and a willingness to learn
- Professional, responsible, punctual and reliable
- Ability to multitask with excellent organizational skills and attention to detail
- Experience with computer systems
- Strong communication skills, both written and verbal
- Able to take direction and solve problems
- High School Diploma required, some post-secondary education would be an asset
Why Oscan:
- Competitive salary based on knowledge and experience
- Annual profit sharing on top of salary
- Comprehensive benefits package (after 3 months)
- Group RRSP with company matching (after 1 year)
- Oscan is managed and operated by employees with many years of experience
We thank all applicants for their interest, however, only those selected for an interview will be contacted.