Outside Sales Representative
About Us
Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Headquarters located in Vaughan, ON and multiple branches across Canada with approximately 350 employees and growing! Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve.
 
Scope of the Position
The Outside Sales Representative will be responsible for maintaining existing business and new account acquisition in Vaughan, GTA area. The Outside Sales Rep is responsible for obtaining profitable daily sales of company products, as sold to their assigned accounts. They shall identify other opportunities within the account in order to maximize sale potential. The Outside Sales Rep is responsible for developing new accounts, promoting, selling, and securing orders from prospective customers through a relationship-based approach. They must demonstrate products and services to existing and potential customers and assist them in selecting those best suited to their needs.
 
Major Responsibilities

Preform regular and scheduled calls on assigned accounts.
Provide assistance and product support to customer in a timely manner.
Promote Robertson Electric by ensuring each account receives product line card and other company literature made available to you.
Stay up to date on market trends and new products to promote Robertson’s Suppliers to multiple accounts in a knowledgeable manner.
Stay attuned to performance of accounts using tools provided.
Coordinates, lead and attend scheduled sales meetings.
Attend manufacturers training when provided. This may be after business hours on some occasions.
Work together with sales team to ensure projects are quoted and tracked accurately in order to meet established timelines.
Work together with Management to set monthly targets in your territory,
Ensure that approved sales and action plan is followed and accomplished.
Work with the credit department in the collection of accounts receivable, and to cooperate in adhering to the company's credit policy.
Perform special projects as requested.
 
 
Skills and Qualifications

5 years’ experience working in the electrical industry
1-3 years’ working knowledge of electrical products
Minimum of 5 years’ sales experience
Must be results orientated and possess the ability to work independently and in a team
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development

National Cable Specialists’ is looking for experienced and knowledgeable sales people who pride themselves in providing outstanding service to our customers and strengthening existing customer relationships.

Sales Tasks/Responsibilities

Makes phone contacts with existing customers and suppliers to negotiate prices, ask or provide information, solve technical and other issues, and verify status of orders.
Coordinates with various parties to ensure accurate and fast order fulfillment.
Maintains his/her technical knowledge up-to-date and broadens his/her knowledge on various product lines.
Maintains courteous, harmonious professional relationships with appropriate parties.
Maintains his/her own documentation (i.e. price lists, suppliers’ catalogues, etc.) up-to-date.
 
Required Qualifications/Skills

Career-oriented multi-tasker
Excellent attention to detail
College degree preferred
Sales experience in the field preferred
Any equivalent combination of experience/education will be considered
Excellent communication skills, oral and written
Capability to work as a team player
 
Due to NCS’ significant commitment to industry training and personal development, less qualified applicants willing to train and grow into the role may be considered
 
Job Type: Full-time
Apply Today!
Email us with your resume in Word (.doc) format or PDF format.
Sharon_bond@ncsintl.com

Counter/Sales Position

Vaughan Elec & Co, a leading electrical wholesale distributor located in Vaughan, is looking for an Counter/Sales Associates.

This person will be under the supervision of the manager of the corresponding division.
The main responsibilities for this position are:

Be attentive to customer requests at all times, keeping a polite and professional attitude;
Quickly solve customer problems;
Take orders from walk-in customers from contractor/trade/retail;
Respond to price request and provide technical information;
Negotiate prices when necessary, according to certain pre-established scales;
Take the initiative to suggest substitutes or related products when necessary;
Keep your technical knowledge up-to-date.
Requirements:  

3-5 years electrical counter/inside sales experience working with a contractor/construction customer base
Qualified applicant will have an excellent knowledge of electrical material
General computer knowledge
Excellent telephone/communication skills
Detail oriented
Able to multi-task and work in a fast paced warehouse/showroom environment

Weidmuller is a leading manufacturer of electronic and electrical connectivity solutions for the transmission of power, data and control signals in industrial environments. Our Klippon Engineering group currently has an opening at our Markham, ON office for a motivated Design Technician to join our team. The Design Technician is a key member of our Engineering Team. Working closely with their team to design PLC interfacing hardware to support our business growth.
Primary Responsibilities:

Designing PLC interfacing hardware.
Ensure designs complies with applicable industry codes and standards.
Designs wiring diagrams, layouts, bill of materials and other drawings as necessary for assembly and wiring of low voltage control equipment.
Maintain and update engineering documentation.
Works closely with all departments within the organization to ensure that the drawings convey the correct information and are error free.
Provide accurate documentation for each project.
Effectively balances multiple priorities and takes responsibility for performance.
Other duties as assigned by Manager.
Ensure thorough familiarity with and adheres to all Environmental, Safety, and Security Policies, and performs their duties in accordance with those policies.
Conduct tasks in accordance with applicable health, safety, quality, and environmental and security regulations (provincial/federal laws, ISO 9001) as well as Weidmuller policies and procedures.
Qualification/Skills:

Excellent communication skills written and verbal.
Well-developed analytical and problem-solving skills.
Exemplary organizational skills with an ability to multi-task in a fast-paced environment.
Ability to work well under pressure with deadlines and adaptable to changing priorities.
A self-starter with a demonstrated ability to work both in a team environment and independently.
Detail oriented, keen to learn, motivated with a positive attitude.
Fluent in English (read, written, spoken), comfortable communicating across functions and with different levels.
 Education/Experience:

Diploma in Electromechanical Technology, Programmable Logic Controller (PLC) Technology, Automation Technology or equivalent.
Familiarity with reading electronic schematic diagrams.
Understanding of PLC I/O interfacing.
Knowledge of PCB layouts an asset.
Experience with AutoCAD, SolidWorks or similar.
Proficiency with MS-Office applications.
Working Conditions:

Ability to sit for extended periods while working.
Constant hand, finger and arm use.
Occasionally function in activities involving walking, bending, squatting, and reaching.
Ability to hear clearly and speak intelligibly.
Weidmuller offers a competitive salary, benefits, personal days, company matched pension plan and more!  
Weidmuller Ltd. is committed to providing an accessible environment for all of our customers, employees, and job applicants.  Selected candidates are encouraged to discuss any accommodation and/or accessible formats they may require during the selection process.

Channel Sales Manager (CSM)
Omron Automation Americas is looking for an energetic and high potential Channel Sales Manager (CSM) to drive both strategic and tactical actions to increase sales of Omron automation products within selected Omron channel partners. Primary focus is to drive Omron product sales growth. To achieve objectives and drive results the CSM must maintain a visible presence in the field, making it a requirement to be physically located in one of the three geographic regions identified below. This is an “in the field’ leadership position that is critical to executing our go-to market strategy.

2 locations/positions: Minnesota/Wisconsin, Toronto/Detroit
Reporting Structure: Direct report to Director of Channel- Americas

Responsibilities:
 

Increase Sales of Omron Products
An active physical presence with our Channel partners. This may entail being co-located in channel partner offices, constant training of partner staff, ride-along customer calls with their Sales staff to provide coaching and product promotion.
Drive the partners to increase the number of product classes sold to existing and new customers with an emphasis on bundled solutions and Omron Sysmac technology.
Sales and Marketing strategy development in collaboration with Omron Regional Sales Manager and Regional Sales Director that will support Key and Target account growth while leveraging the Channel partners’ customer base to develop customers new to Omron.

 

Building and Maintaining Paths to Market
Establish relationships at all levels of priority channel partners in their assigned territory. This includes, but not limited to Principles, Inside & Outside sales, Purchasing and Marketing personnel
Create a collaborative working environment with local Omron Sales Team

 

Regional Channel Partner Engagement
Develop Regional Channel partners while working in collaboration with the local sales management team. Engage local Omron Sales team to support these efforts including the Territory Account Managers, Technical Sales Associates, Product Technologies Sales and Strategic Sales.
Influence Regional channel partners to lead with Omron versus competitive automation vendors.
Develop customized training schedules for both Omron product and tools for the required personnel. Personally conduct when appropriate.
Ensure the appropriate channel partner staff can meet the established requirements for self-sufficiency and product capabilities. Involve Omron resources as needed to achieve compliance.
Regional Channel to market partner types include, but not limited to Tier 1 and 2 partners, Resellers and System Integrators

 

National Channel Partner Engagement
Be the primary Omron contact for driving local sales efforts in collaboration with National partners selected by the Regional Sales Directors.
An active physical presence with our National Channel partners. This may entail being co-located in their offices, constant training of partner staff, ride-along customer calls with their Sales staff to provide coaching and product promotion.
Identify customers to be targeted with associated technologies.
Ensure the appropriate channel partner staff can meet the established requirements for self-sufficiency and product capabilities. Involve Omron resources as needed to achieve compliance.
Develop programs to target specific geographic markets or vertical industries

 

Management of Channel Partners within Assigned Territory
Quarterly Business Review (QBR) planning and execution in collaboration with the Omron Regional Sales manager
Business topics may include:
Sales Performance by customer and product category
Metrics that impact the business relationship
Overall staff available to support Omron
Trained Staff evaluation, particularly AEs

Use of tools, CSC, TSG, standard product sales, bulk buy etc.

Financial metrics including Coop earned, stock rebate achievement, Special Pricing and investment in demos.
Remove barriers / obstacles for conducting business with Omron.
Ensure accuracy and completeness of data related to channel partner staff, contracts, APRs, POS and similar program elements

Review of marketing plan and adjust for local Business trends

Continually analyze and assess performance of assigned regional partners. Provide recommendations to senior sales leadership on current performance and recommendations for improvement. Actively expand current channel partners, and recruit potential new regional partners
Enforce adherence to the channel program for both Channel Partner and Omron local sales team. Intervene when conflicts or misalignment occur.
Actively deploy messaging impacting channel partners and / or follow-up to ensure the message is received by the appropriate personnel at the Channel Partner.
Clearly communicate where deficiencies are present and develop a timeline with commitment for countermeasures as appropriate. (Channel Partner and / or Omron)
Actively identify areas for process and policy improvement and work with the Director of Channel to resolve.

 
 
Requirements:
 

Bachelor’s Degree in Engineering, Business, Marketing or related field is a must
Eight (8) years of experience in sales of industrial automation or similar products.
Three (3) years of experience managing distributors or distribution channel preferred.
Strong knowledge of Omron tools including OnSet, Navigator, JDE 9.1, OmronNow
Ability to work within a matrixed organization by establishing relationships with key influencers within Omron functional groups.
As a plus, sales experience with some or all of the following products: Machine Vision Systems, Motion Control (Servos, Drives, Controllers and Motors), PLC/HMI (hardware, software and interfaces), Components (Sensors, Relays and Switches), Safety (Light Curtains, Controllers, Sensors and E-Stops) and Auto ID (Barcode and RFID), Fixed Robots.
Must demonstrate strong conflict resolution skills and tact
Energetic, aggressive and focused.
Strong relationship builder and a strong personal desire to win.
Ability to evaluate the financial strength of a business.
Good organization skills and ability to complete projects on time.
Team player mentality but able to work independently as required.
Strong interpersonal, listening, questioning, and communication skills.
This is an in the field role. Day or overnight travel up to 75% travel may be required at certain times.
 
The Company:
*******2014-2020 National Best and Brightest Company to Work For!
*******2013-2020 Winner for one of the 75 Best Places to Work in Illinois!
*******2011-2020 Winner for one of the 101 Best and Brightest Companies to Work For in Chicago!
Omron Automation - Americas is a leading global manufacturer of industrial automation products focused on sensing and control technologies. We serve OEM machine builders and end users with a wide range of products that integrate easily into complete automation solutions, offer simple connectivity, and are backed by solid support services. Our extensive product groups which are primarily manufactured overseas include programmable controllers, robotics, servo motors and drives, operator interfaces, temperature controllers, sensors, inspection and machine vision systems, RFID track and trace systems, safety devices, and software.
Omron Automation -- Americas, headquartered in Hoffman Estates, Illinois, is the Americas industrial automation subsidiary of Omron Corporation, a $8 billion global technology company celebrating more than 80 years of success. Led by a management team where each member has 20+ years of experience in Industrial Automation, we are a midsize firm with a corporate culture of challenge, ethics and innovation. As we strive to grow the company and our market share, this position offers the potential to make a solid impact on the organization.
Omron's corporate core value of "working for the benefit of society" applies to our unique technical competencies in the areas of industrial automation, safety, security, environmental protection and healthcare in pursuit of a brighter future for all. As a corporate citizen that has long recognized and encouraged the importance of giving back to local communities and helping those less fortunate, Omron has demonstrated this over the years by designing a manufacturing facility which employs the disabled, making donations to aide those impacted by natural disasters, and sponsoring an annual Founders Day in which employees volunteer in the local communities across the globe
Our Commitment to Employees:

Company Culture defined as a fast paced, multi-tasking, team focused empowerment of employees, creative, innovative and open communication type organization.
Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron.
Great financial opportunities with competitive compensation, immediate 401k or RRSP match, profit sharing, and Blue Cross Blue Shield (US), Sunlife (Canada) for medical, dental, vision and prescription drug benefits.
Community Awareness that includes activities with local non-profit organizations and a Matching Gift Program.
Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay.
Wellness Activities such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots and Health Screenings.
   Omron Automation- Americas is an equal opportunity employer.
 

New Branch Opening! We are an Essential Service!
 
Over the past 12 years Robertson Electric has demonstrated steady and secure growth and we are at it again with our business expansion into the Ottawa region! We’re currently looking for a variety of roles including Sales, Operations & Warehouse professionals to join our growing team.
About Us
Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With 14 branches across Canada and secure business plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development
Robertson Electric is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment.

NORAMCO is part of a global leader in the distribution of wire and cable and related infrastructure products. We are looking for ambitious, customer focused individuals with previous related business experience to join our growing company.  We have an immediate opening an Account Manager with our Commercial & Industrial Group in the Mississauga location.
We are looking for an experienced Inside Sales Person who enjoys a fast paced environment with a desire to improve themselves and advance within the company.  The incumbent will be a team player who demonstrates initiative and a positive professional attitude and manner.
Tasks/Responsibilities:

Contacts current and prospective clients to identify their need for existing and/or new products
Responds to and processes incoming calls and orders
Opens new accounts and maintains existing customer base
Makes proactive outbound calls.
Maintains knowledge base on current products and learns about new products
Provides pricing quotations and follows-up on quotes
Provides basic technical support on products
Builds strong relationships for repeat opportunities
Ability to liaise with suppliers on project and non-stocking product opportunities
Requirements:

Post-Secondary education
Proficiency with Microsoft Word, Outlook and Excel
Previous Sales/Inside Sales experience is highly beneficial, particularly in Wire & Cable or Electrical industries.
Superior interpersonal and communication skills
Ability to develop long-term client relationship
A highly professional approach to business
Exceptional organization skills, ability to multitask and a keen eye for detail
Technically proficient to quickly learn and understand products
Ability to develop quotations & project bid packaging / pricing / presentations
Knowledge of electrical industry would be an asset
Willingness to work overtime as needed and a sense of team spirit
Benefits:

Competitive compensation and commission
Extended benefits
Profit Sharing
Opportunity for growth both personally and professionally
Job Type:

Full-time
Please apply on Noramco website

Branch Manager

Over the past 13 years Robertson Electric has demonstrated steady and secure growth and we are at it again with our business expansion into the Kingston region! We’re currently looking for a Branch Manager to oversee day to day operations of our newest branch.
 
Scope of the Position
The Branch Manager will be responsible for building a team from the ground up and will be ultimately responsible over the success of the branch.  The Branch manager will be responsible for directing, maintaining, and controlling the branch location, monitoring policies and procedures. They are also responsible for monitoring daily performance objectives and making decisions to ensure branch’s objectives are met and participating in establishing and maintaining the goals and objectives set for the branch, developing quality team members as well as a solid customer base.

Major Responsibilities

Provide guidance, direction and monitor internal staff, ensuring departments are working effectively towards common goals.
Ensure all staff are properly trained for their roles and the training is updated as required.
Grow sales through developing, coaching and motivating sales and support teams.
Maintain inventory levels at optimum.
Ensure that customer satisfaction is maintained.
Build and maintain strong vendor relations.
Responsible for strategic and future management planning.
Participate in and/or recommend product training.
Maintain and grow business.
Outside sales – developing key relationships with customers including frequent on site visits.
Build and manage an effective team of dedicated Inside Sales staff.
Determine sales projections for fiscal year and tracking progress.
Evaluate and analyze changing situations to determine action and solution to problems.
Resolve day to day personnel issues where management decisions are required.
Represent the Company to the local and industry community.
Other duties as required.
 
Skills and Qualifications

Minimum 5-7 years of management experience, preferable in a Sales/Distribution environment.
Knowledge of Microsoft Office required.
Experience working in the electrical industry
Must be able to think independently and resourcefully to direct a major operation, activity, or project.
Must understand priorities and make decisions based on the short term and long term needs of the company.
Proven experience as a strong supervisor (could be up to 15 employees)
Have access to and must keep confidential any information relating to individuals within the organization and information shared at the Management/Executive level.
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary and bonus
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

Over the past 13 years Robertson Electric has demonstrated steady and secure growth and we are at it again with our business expansion into the Kingston region! We’re currently looking for Sales professionals to service our newest regional area.
Scope of the Position
The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.
AS 400 knowledge is an asset/ ERP - Eclipse knowledge is an asset
The Outside Sales Representative will be responsible for maintaining existing business and new account acquisition in the surrounding area. The Outside Sales Rep is responsible for obtaining profitable daily sales of company products, as sold to their assigned accounts. They shall identify other opportunities within the account in order to maximize sale potential. The Sales Rep is responsible for developing new accounts, promoting, selling, and securing orders from prospective customers through a relationship-based approach. They must demonstrate products and services to existing and potential customers and assist them in selecting those best suited to their needs.
About Us
Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With 15 branches across Canada and secure business plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary and bonus
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development
Robertson Electric is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment.

Over the past 13 years Robertson Electric has demonstrated steady and secure growth and we are at it again with our business expansion into the Kingston region! We’re currently looking for a variety of roles including Sales, Operations & Warehouse professionals to join our growing team.
Scope of the Position
Robertson Electric Wholesale is looking for a recent EIT, CET or PMP graduate with knowledge of electrical products, power and controls to join our Project Estimating team as a Quotations Specialist. The Quotations Specialist is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work available in our market place. They are to drive process excellence to ensure correct costs and product match the specified project requirements. Upon job reward they are to facilitate project hand off to project contract managers for execution.
Major Responsibilities

Convert written specifications and construction drawings into quotations;
Determine most cost-effective options to meet project specifications.
Receiving requests and responding to inquiries from customers
Meets with vendors/suppliers to build strong and profitable relationships that benefit the company and gives vendors/suppliers incentive to drive more project opportunities to Robertson Electric.
Maintain proper files for product quotes within company quotations program.
Communicates critical information to purchasing and field associates that request information pertaining to vendors, products, pricing and competitors.
 
Skills and Qualifications

EIT, CET or PMP graduate or 3 years’ experience in related field
Strong knowledge of electrical products, power and controls
Exceptional communication skills and well-developed interpersonal skills
Strong initiative and ability to handle increasing responsibility over time
Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment
Strong attention to detail
Strong strategic thinking and analytical skills
Strong computer skills (MS Suite, File Maker, AS400, ERP - Eclipse)
 
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development
Robertson Electric is an equal opportunity employer.
Please be informed that the position is contingent upon successful completion of a mandatory criminal background check.

Outside Sales Representative - GTA
Are you looking to grow your career with a dynamic and innovative sales team? Would it excite you to be part of an organization that is experiencing rapid growth? How about a place where rethinking the basics and questioning our assumptions is just what we do?
A little about us ...
Founded in 1979, Liteline Corporation is Canada’s leading and largest privately held lighting manufacturer. We specialize in LED lighting for North American residential and commercial markets. More specifically, we manufacture complete lines for architectural lighting, hospitality and retail verticals, office and commercial space, high rise residentials and more. With over 130 employees, Liteline is poised for strategic growth for years to come!
We invite you to learn more about Liteline Corporation and our products here: https://www.liteline.com/
The role ...
We are looking for a self-motivated and driven Outside Sales Representative, who will be part of an enthusiastic sales team targeting sales and project opportunities in the greater GTA area. More specifically, this role is responsible for:

Building and sustaining long-lasting relationships within the sales and customer network of the greater GTA area.
Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers.
Continually meeting or exceeding sales targets by selling company products to new and existing customers.
Identifying and channeling sales and quotes opportunities
Developing and implementing an effective sales strategy to drive sales.
Effectively positioning and understanding the features, benefits, and value of our products and passing that knowledge on to customers.
Selling to and maintaining positive and effective relationships with customers.
Strategically negotiating with potential and existing customers to close sales.
Ensuring sales goals are met or exceeded.
Collaborating with internal departments to deliver customer priorities, contact requirements, solutions, and customized value propositions.
Keeping abreast of the latest industry developments by attending meetings, training workshops, and industry events.
In our ideal candidate, we are looking for:

2-3 years of experience in outside sales with an established track record of growth. (Lighting or electrical experience is a plus) 
Proven ability to develop and execute strategies to attract, grow and maintain relationships.
Sales skills including but not limited to quotations, relationship development, project management and product selling.
Strong understanding of customer and market dynamics
Advanced negotiation skills, ability to find and win new opportunities.
Passionate about selling and creating value for customers.
Excellent communication skills, ability to articulate technical data, features and benefits.
Strong customer service focus
Proficiency in all Microsoft Office applications.
Familiarity with Customer Relationship Management (CRM) software.
Excellent organizational skills.
Detail-oriented.
For the right candidate, we will offer:

Competitive pay commensurate with qualifications and experience
Partial company match on employee contributions towards company group RRSP
An opportunity to be part of an innovative, growing organization that supports learning and development.
How to apply:
Interested candidates may submit their resumes to hr@liteline.com.
We thank all candidates for applying, however only candidates selected for further consideration will be contacted.
We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member of Liteline may help turn our efforts into building a diverse and inclusive place to work, a reality.
We are committed to accommodating people with disabilities as part of our hiring process. Should you require accommodation(s) to participate at any point in the recruitment and selection process please contact our Human Resources department referencing the position title in the subject line and a member of our Human Resources team will be in touch with you as soon as possible.