Inside Sales Representative
About Us
Robertson Electric Wholesale is a highly respected independent Canadian electrical distributor. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With a long and successful history, we strive on being first class and the leader of our industry as an employer, a supplier and to our new and existing customers.
With 17 branches across Canada and ambitious plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
 Scope of the Position
The Account Manager is responsible for providing exceptional customer service to their assigned accounts as well as prospecting and developing new business. They will identify opportunities at each account to maximize sales and profit potential. They will introduce new products and provide technical advice to customers to ensure the best solutions are found for their electrical requirements.

Major Responsibilities
-       Perform regular and scheduled calls on assigned accounts.
-       Provide assistance and technical support to customers as required.
-       Promote Robertson Electric by ensuring each account receives a Robertson Line Card as well as up-to-date information on the company and the manufacturers we represent.
-       Promote our Suppliers to our customers.
-       Attend scheduled sales meetings.
-       Attend manufacturers training when provided. This may be after business hours on some occasions
-       Represent Robertson Electric at industry organizations and functions
-       Ensure accurate and timely communications with Sales Manager, Inside Sales and Quotations staff to ensure orders are entered accurately and delivered when required
-       Set prospecting targets per month in your territory in conjunction with Management
-       Work closely with the credit department in the collection of accounts receivable
-       Keep abreast of new products and pricing trends in the market.
-       Perform special projects as required
Skills and Qualifications
-       1-3 years’ experience working in the electrical industry
-       Minimum of 1-2 years’ sales experience
-       Responsible and reliable
-       Ability to multitask and prioritize in a fast-paced environment
-       Excellent organizational and time management skills
-       Superior communication skills, both written and verbal
-       Strong interpersonal skills
-       Willing to help others and learn new skills
-       Must be able to work independently or as part of a team as required
-       Familiar with MS Office and basic computer functionality
 
 
 
 
 

COMPANY OVERIEW
IDEAL INDUSTRIES, INC is a family of brands that have made their mark by developing the products and practical technology demanded by critical industries like data communications, aerospace, electrical, wire processing, construction and more.
We’re best known for our wire connectors, which have become the go-to standard for electrical connections around the world, but our innovations also touch the sky -- where nearly every commercial jet flying today was made using IDEAL wire strippers. We’ve reached the moon, as part of the critical equipment on NASA missions.
From its beginnings over 100 years ago, the IDEAL success story is propelled by the core family values expressed by our founder, J. Walter Becker. Since 1916, we’ve been family-owned and singularly focused on forging ideal relationships with our customers, our employees, and our communities. Each generation of family ownership is expected to leave the company stronger for the next. Most important, the family stewardship of IDEAL ensures that our professional management team has the strategic alignment, resources, and patience to grow and strengthen the company for generations to come.
We’re focused on the markets that exist today, but we’re also poised to serve the markets of tomorrow. IDEAL is a pioneer of easy-to-use innovations for a range of critical industries, striving to re-invent ourselves and the industries we serve wherever we can. It is our long-term thinking that allows us to anticipate and answer the needs of tomorrow’s tradespeople.
We’re proud of what we’ve accomplished over the last century, but we’re even more ambitious about the next 100 years. That’s how you build an IDEAL company.
SUMMARY OF POSITION
Reporting to National Sales Manager, this position maintains all aspects of product inventory for customers and ensures that it is presented in a way consistent with IDEAL company image.  Incumbents will provide outstanding service to IDEAL customers, distributors, and agencies, while enhancing the reputation for quality and excellence through the continuous development of a sound working partnership with our customers, distributors, and agencies.
PRIMARY RESPONSIBILITIES:

Work in conjunction with National Sales Manager to establish strategies and tactics to grow both revenues and profits through electrical/infrastructure channels
Establish new channel business opportunities and support existing channels
Measure/monitor weekly POS and drive actions that are focused on improvement
Proactively identify changes in the industries and competitive pressures to develop and modify strategies and tactics accordingly
Meet/exceed monthly, quarterly, and annual sales forecasts
Maintain competitive knowledge to create and adjust sales strategies
Build new product categories to expand offering
Attend meetings, seminars, and conferences as appropriate
REQUIREMENTS:

Bachelor’s degree in business and/or marketing is preferred. Licensed Electrician (ticketed) is preferred but not required.
Minimum 2 years sales/account management experience within the electrical industry, is preferred.
Previous experience selling through a distributor model.
Creative, innovative, and dynamic leadership qualities necessary to take the company to even higher levels of growth and profitability
Solid analytical skills and excellent oral and written communication skills
Effectively communicate to all areas and levels of the business
Ability to think strategically and act tactically
Ability to effectively prioritize and execute tasks in high-pressure environments.
Ability to work effectively both independently and with a team
Willingness to be involved in industry organizations/committees
KNOWLEDGE, SKILLS AND ABILITIES:

Action-Oriented - Maintains a sense of urgency to complete a task by seeking information rather than waiting for it and can make timely decisions based on the best available information.
Business Acumen - Carries out organizational strategy with a clear understanding of the industry trends, economic sectors and market dynamics that drive strategic imperatives within the business community.
Customer Focus - the ability to consistently build long-term relationships based on the delivery of a service, product, or value.
Drive for Results - Motivated by success and passionate about working and achieving higher results. Persists to complete tasks / responsibilities, even in the face of difficulties, is optimistic and tenacious all through.
Physical Requirements/Work Environment

Travel requirements for this position could be at times up to 30% or more.

Since 1948, Pilz, a family-owned company has been setting standards in automation and control and is most known today in the area of safety. We manufacture a full range of automation and control products. Our services start with product and safety training and end at turnkey solutions for the safe automation of industrial machinery. We are a rapidly growing organization that strongly believes in continuous improvement and long-term employment.
 
Pilz Automation Safety Canada L.P. is currently seeking a Customer Service Coordinator, who is an enthusiastic, optimistic team player with a positive attitude and pays attention to details.
This position reports directly to the General Manager of Pilz Canada and is based in our office at 6695 Millcreek Dr., Unit 8, Mississauga, Ontario, L5N 5R8. Home office work is not possible for this position.
 
Duties and Responsibilities: (not limited to)

Quotations
Order entry
Invoicing
Phone inquiries
RMA-handling
Ongoing support for all sales staff
Salesman samples, quotation copies etc.
Physically receiving shipments from HQ and other suppliers
Handling of all rush orders
Do all shipping to customers
Other duties as assigned such as general office & warehouse cleaning / organizing, etc
 
Minimum Qualifications:

Bachelor degree in Arts or similar
3+ years experience in Customer service
Proficiency in SAP
Basic Microsoft Office skills
Shipping / receiving Experience
Attention to details
Ability to learn and take directions
Must be able to carry packages/boxes of 50lbs
 
If you have what it takes to be a Pilzler, we offer an exciting work environment, along with a competitive salary and an over-average, company-paid benefits package.
 
About Pilz:
Pilz Automation Safety L.P. is a leading, innovative automation technology company providing worldwide, customer-oriented solutions in the areas of safety for humans, machines and the environment. We develop environmentally-friendly products using ecological materials and energy-saving technologies. We are a trusted provider of safety services to leading national and international industrial companies. By providing viable solutions to the most complex safety issues, we help companies apply best manufacturing practices to optimize the availability and productivity of their plants worldwide. Pilz has a tradition as a family-run company stretching back over 70 years. More than 2,500 staff, each one of them an ambassador for safety, make sure that our customers and their staff can work safely and free from injury.

Branch Manager
Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. A large part of Robertson's success as a National Electrical Distributor, is due to our mandate of delivering exceptional service to all: customers, vendors and employees. 
With 17 branches across Canada and secure business plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
 
Scope of the Position
The Branch Manager will be responsible for building a team from the ground up and will be ultimately responsible over the success of the branch.  The Branch manager will be responsible for directing, maintaining, and controlling the branch location, monitoring policies and procedures and making recommendations through consultation with the Operations Manager and department heads. They are also responsible for monitoring daily performance objectives and making decisions to ensure branch’s objectives are met and participating in establishing and maintaining the goals and objectives set for the branch, developing quality team members as well as a solid customer base.

Major Responsibilities

Provide guidance, direction and monitor internal staff, ensuring departments are working effectively towards common goals.
Ensure all staff are properly trained for their roles and the training is updated as required.
Grow sales through developing, coaching and motivating sales and support teams.
Maintain inventory levels at optimum.
Ensure that customer satisfaction is maintained.
Build and maintain strong vendor relations.
Responsible for strategic and future management planning.
Participate in and/or recommend product training.
Maintain and grow business.
Outside sales – developing key relationships with customers including frequent on site visits.
Build and manage an effective team of dedicated Inside Sales staff.
Determine sales projections for fiscal year and tracking progress.
Evaluate and analyze changing situations to determine action and solution to problems.
Resolve day to day personnel issues where management decisions are required.
Represent the Company to the local and industry community.
Other duties as required.
 
Skills and Qualifications

Minimum 5-7 years of management experience, preferable in a Sales/Distribution environment.
Knowledge of Microsoft Office required.
Experience working in the electrical industry
Must be able to think independently and resourcefully to direct a major operation, activity, or project.
Must understand priorities and make decisions based on the short term and long term needs of the company.
Proven experience as a strong supervisor (could be up to 15 employees)
Have access to and must keep confidential any information relating to individuals within the organization and information shared at the Management/Executive level.
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary and bonus
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development

Branch Manager
Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. A large part of Robertson's success as a National Electrical Distributor, is due to our mandate of delivering exceptional service to all: customers, vendors and employees. 
With 17 branches across Canada and secure business plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
 
Scope of the Position
The Branch Manager will be responsible for building a team from the ground up and will be ultimately responsible over the success of the branch.  The Branch manager will be responsible for directing, maintaining, and controlling the branch location, monitoring policies and procedures and making recommendations through consultation with the Operations Manager and department heads. They are also responsible for monitoring daily performance objectives and making decisions to ensure branch’s objectives are met and participating in establishing and maintaining the goals and objectives set for the branch, developing quality team members as well as a solid customer base.

Major Responsibilities

Provide guidance, direction and monitor internal staff, ensuring departments are working effectively towards common goals.
Ensure all staff are properly trained for their roles and the training is updated as required.
Grow sales through developing, coaching and motivating sales and support teams.
Maintain inventory levels at optimum.
Ensure that customer satisfaction is maintained.
Build and maintain strong vendor relations.
Responsible for strategic and future management planning.
Participate in and/or recommend product training.
Maintain and grow business.
Outside sales – developing key relationships with customers including frequent on site visits.
Build and manage an effective team of dedicated Inside Sales staff.
Determine sales projections for fiscal year and tracking progress.
Evaluate and analyze changing situations to determine action and solution to problems.
Resolve day to day personnel issues where management decisions are required.
Represent the Company to the local and industry community.
Other duties as required.
 
Skills and Qualifications

Minimum 5-7 years of management experience, preferable in a Sales/Distribution environment.
Knowledge of Microsoft Office required.
Experience working in the electrical industry
Must be able to think independently and resourcefully to direct a major operation, activity, or project.
Must understand priorities and make decisions based on the short term and long term needs of the company.
Proven experience as a strong supervisor (could be up to 15 employees)
Have access to and must keep confidential any information relating to individuals within the organization and information shared at the Management/Executive level.
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary and bonus
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development

Branch Manager
Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. A large part of Robertson's success as a National Electrical Distributor, is due to our mandate of delivering exceptional service to all: customers, vendors and employees. 
With 17 branches across Canada and secure business plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
 
Scope of the Position
The Branch Manager will be responsible for building a team from the ground up and will be ultimately responsible over the success of the branch.  The Branch manager will be responsible for directing, maintaining, and controlling the branch location, monitoring policies and procedures and making recommendations through consultation with the Operations Manager and department heads. They are also responsible for monitoring daily performance objectives and making decisions to ensure branch’s objectives are met and participating in establishing and maintaining the goals and objectives set for the branch, developing quality team members as well as a solid customer base.

Major Responsibilities

Provide guidance, direction and monitor internal staff, ensuring departments are working effectively towards common goals.
Ensure all staff are properly trained for their roles and the training is updated as required.
Grow sales through developing, coaching and motivating sales and support teams.
Maintain inventory levels at optimum.
Ensure that customer satisfaction is maintained.
Build and maintain strong vendor relations.
Responsible for strategic and future management planning.
Participate in and/or recommend product training.
Maintain and grow business.
Outside sales – developing key relationships with customers including frequent on site visits.
Build and manage an effective team of dedicated Inside Sales staff.
Determine sales projections for fiscal year and tracking progress.
Evaluate and analyze changing situations to determine action and solution to problems.
Resolve day to day personnel issues where management decisions are required.
Represent the Company to the local and industry community.
Other duties as required.
 
Skills and Qualifications

Minimum 5-7 years of management experience, preferable in a Sales/Distribution environment.
Knowledge of Microsoft Office required.
Experience working in the electrical industry
Must be able to think independently and resourcefully to direct a major operation, activity, or project.
Must understand priorities and make decisions based on the short term and long term needs of the company.
Proven experience as a strong supervisor (could be up to 15 employees)
Have access to and must keep confidential any information relating to individuals within the organization and information shared at the Management/Executive level.
A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary and bonus
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development
 

Parlez-vous Français?  Are you bilingual and looking to grow your career with a dynamic sales team? Do you have a passion for problem solving and creative thinking?  Liteline needs someone like you!
With 40 years of dedicated Customer Service behind us we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future. If you enjoy a fast paced, never a dull moment kind of environment then this role might be for you!
 
A little about us …
Founded in 1979, Liteline Corporation is Canada’s leading and largest privately held lighting manufacturer. We specialize in LED lighting for North American residential and commercial markets. More specifically, we manufacture complete lines for architectural lighting, hospitality and retail verticals, office and commercial space, high rise residentials and more. Located in the vicinity of the high-tech hub in the Greater Toronto Area, Liteline operates a 160,000 sq. ft. office, manufacturing, and warehouse distribution facility. With over 130 employees, Liteline is poised for strategic growth for years to come!
 
Reporting directly to the Customer Service Manager and supported by a dedicated team of customer care professionals, the Bilingual Sales Support Specialist, will be responsible for:
 

Addressing queries, complaints, and recommendations furnished by customers.
Performing order entry and reverse entry processes
Responding to and resolving customer requests including processing orders, requests for pricing, product availability, delivery, billing questions as well as returns and cancellations
Emphasizing products features and benefits
Collaborating with the Sales, Warehouse and Production teams to meet project deliverables
Offering outstanding customer service in a client service environment
Managing a high level of inbound calls and online inquiries from current and potential customers while maintaining a high level of customer care and professionalism at all times
Investigating and troubleshoot customer service issues via telephone or email
Performing other duties assigned
 
A little about you …
Our ideal candidate is someone who believes that quality of service is everything.  We are proud to provide the best possible customer experience at every point of contact.  As a member of our customer service team, you will share our passion to help our customers develop their business!  To succeed in this role, you should be an excellent communicator who is able to gain the trust of our customers and help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
 
Here is what you need to join the team:

Post secondary education
Proven experience as a Customer Service preferably within Logistics or Supply Chain industry or equivalent service experience in a service-oriented function
Must be fluent in English and French, both written and verbal.
Passionate about lighting technology and applications
Computer experience PC/on-line system; technical aptitude for computer programs, including inventory management and MS Office applications including Microsoft Word and Excel
Excellent communication and problem-solving skills via in-person, phone, or chat
Can multi-task with the best of them and are focused on exceeding customer expectations
Patience when handling difficult cases
Strong relational and influential skills, independent judgement, and ability to solve problems, positive attitude, and ability to prioritize your work
Willingness to learn and able to adapt to a fast paced/changing environment
Strong interpersonal skills, with the ability to relate with others with open mind, understanding, and objectively; and to resolve conflicts and proffer solutions to day-to-day challenges of the work
 
Why work with us:

Competitive pay commensurate with qualifications and experience
In-house training and all the support you need to succeed
An opportunity to be part of an innovative, growing organization that supports learning and development
Complete benefits plan after three months of service, including:  Comprehensive insurance (medical, dental and life)
Partial company match on employee contributions towards company group RRSP
 
We would like to thank all candidates for applying, however only candidates selected for further consideration will be contacted.
We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member of Liteline may help turn our efforts into building a diverse and inclusive place to work, a reality.
We are committed to accommodating people with disabilities as part of our hiring process. Should you require accommodation(s) to participate at any point in the recruitment and selection process please contact our Human Resources department referencing the position title in the subject line and a member of our Human Resources team will be in touch with you as soon as possible.